An existing private well

Well pump repair in Aurora

Repair applies when a private well already serves the house and the pump, the pressure tank, or the control has failed. It does not apply to a house on Aurora Water or another utility.

Symptoms that fit

No water, a short cycle of the pressure tank, or a pump that runs and never shuts off. Ask whether the tank has lost its air charge, the switch is failed, or the pump in the casing is done. Those are different parts and different prices. A city-water house with the same "no water" symptom should call the utility and read pressure, not this page.

Plumber working on pipes at construction site — **Diagnostic planning:** Accurate problem identification on residential piping prevents unnecessary digging and costly contractor mistakes.

If the well is in unincorporated Douglas County, remember the county's instruction to know where the well and the septic are before you dig. Repairing a pump does not locate a sewer lateral. Do not confuse the two.

Limits

No wiring procedure and no well-permit citation are printed here. Replacement of the pump in the hole is closer to installation if the whole string comes out. A contractor is not sent from this website.

Plumbing fittings, shutoff valves, and equipment layout — **Infrastructure standards:** Understanding city utility boundaries and code requirements ensures sound plumbing decisions for local properties.

Questions to settle first

We are on Aurora Water and the pressure died. Is it the well?

No. You do not have this pump. Call Aurora Water if the outage is theirs, and use the pressure page for a house valve or regulator. Well repair is for a private well with a pressure tank, not a city meter.

The pump runs and will not stop.

That can be a loss of air in the tank, a bad switch, a leak on the house side, or a pump that cannot build pressure. Ask which test they will run first. Replacing the pump before those checks can be the expensive guess.

Does the repair include the wire in the well?

Only if the quote says the drop wire and the pipe come out. Some failures are only the tank in the basement. Make them name the part. Electrical reconnection is not described on this page. Ask them to write that limit into the quote before you compare it with another company.

Can a well repair fix a sewer smell?

No. A well is supply water. Sewage odor is a drain or a septic or a lateral. Douglas County tells you to know which of those is on the lot. Do not pull a pump to solve a sewer backup.

Plumber repairing sink in bathroom with tool — **Fixture maintenance:** Aurora Water and regional building departments maintain clear standards for residential water and sewer lines.